Refund policy
No Fishy Business, We Promise
We want every angler in our tackle box of customers to be thrilled with their catch. If something's not quite right, here's how we reel it back in:
- 30-Day Return Window — Not feeling the vibe? Send it back within 30 days of delivery for a full refund. No hoops to jump through, no fishy business.
- Condition — Items must be unused, in original packaging, with tags/materials intact. We can't resell what's already been out on the water.
- How to Start a Return — Email us at support@trendifishing.com with your order number and we'll cast you a prepaid return label (or instructions, depending on your location).
- Refund Timing — Once we receive your return, expect your refund back in your original payment method within 5-7 business days. Banks can be slow swimmers, so allow a few extra days for it to show up.
- Damaged or Wrong Catch — If your order arrived damaged, defective, or just plain wrong, contact us within 7 days with a photo and we'll make it right — replacement or refund, your choice, on us.
- Non-Returnable Items — Custom or personalized gear (engraved, name-printed, made-to-order) can't be returned unless it arrived defective.
Questions before you cast off a return? Reach us at support@trendifishing.com — we're happy to help.